Session Information
MY FAIRY WOULD LIKE TO WEAR SOMETHING A LITTLE MORE KNIGHT-ISH, IS THIS OKAY?
Absolutely! We feel confidence is best shown when everyone is comfortable and expressing themselves in any way they choose to.
WHAT DO I NEED TO BRING TO THE SESSION?
Nothing! We know an outing to a portrait studio with little ones can sometimes be daunting. That is why we aim to make our studio a hassle-free, smoo...
DO YOU PROVIDE DRESSES / WARDROBE?
Yes, we do! In fact, our private designer created a special fashion line curated to each city. Did you know we have over 38 locations nationwide? For...
CAN I GET A REFUND FOR MY SESSION?
We are happy to help you with your refund request! If you are contacting us with at least one week’s notice, we can refund your session fee. All sessi...
HOW MUCH DOES IT COST TO HAVE A SESSION?
It is as little as $25 per child to experience the entire magical session and have access to our gorgeous wardrobe, the flower crowns, tiaras, pixie d...
WHAT ARE YOUR HOURS?
Our magical sessions are by appointment only. Our customer service hours are: Sunday to Saturday 9:00am to 5pm CST Please contact our session concier...
HOW DO I BOOK A SESSION?
Simple! Just hop on to your preferred location page and follow the prompts to get on the invite list (or if available the ‘instant book’ option). Requ...
WHAT IS YOUR LATE POLICY?
We kindly ask you to please arrive on time. In order to ensure we deliver a magical session for all our guests any sessions that arrive 10 minutes aft...
WHAT PRECAUTIONS ARE BEING TAKEN WITH COVID-19?
Safety for our guests is our number one concern and even more so during this time. In fact, our precautions are more rigorous than those at Walt Disne...
DO YOU HAVE OPENINGS FOR MORE THAN THREE CHILDREN?
At this time, we would need to reach out to your local studio to confirm whether they can accommodate a session for 3 or more children. Please contact...
WHAT IS YOUR RESCHEDULING POLICY?
We are currently experiencing overwhelming demand. Rescheduling an appointment with less than one week's notice will result in a $99 cancellation dep...
HOW CAN I CONTACT YOU?
Simple! contact us via chat or at adventures@enchanted-fairies.com Our customer service hours are: 9:00am to 5:00pm Central Standard Time Sunday to ...
CAN WE BRING OUR OWN COSTUMES?
Yes, we often have guests bring in special occasion dresses like for a quinceañera or a birthday celebration, so if you’d like to bring in a special o...
HOW MANY 8X10 LIMITED EDITION PRINTS DO I RECEIVE FOR FREE?
If you have taken advantage of one of our charity events, your family will receive one free Limited Edition 8X10 portrait per 365-day period. Only one...
WHAT ARE THE AGE REQUIREMENTS?
There is no age limit to magic!
MY CHILD IS SPECIAL NEEDS, IS THERE PORTRAIT ARTISTS THAT CAN WORK WITH THEM?
Enchanted Fairies welcomes children of all abilities. Special needs, and differently-abled children will find a haven at Enchanted Fairies. Our certif...
POST SESSION ETIQUETTE
Please keep in mind, you are renting the studio for the duration of your session. Once your magical fairy session is complete, the studio will need to...
CAN ADULTS BOOK A SESSION?
Yes! Just hop on the invite list for your preferred location here: https://enchantedfairies.me/go Mommy and me and daddy and daughter sessions are so...
WHAT IS AN ENCHANTED FAIRIES SESSION LIKE?
Unlike anything else! Check out our experience page here: https://enchanted-fairies.com/the-experience/
DO YOU PROVIDE HAIR & MAKE UP?
Because of the COVID-19 pandemic, we do not provide hair and make up currently. Read more about your magical photo session here: https://enchanted-f...
WHAT PERCENTAGE OF THE SESSION FEE GOES TO CHARITY?
When booking through one of our exciting charity events, 100% of proceeds from session fees, calendar contest votes, and calendar sales are all donate...